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Work in Lapland – Join Santa Claus Reindeer’s Team in Rovaniemi

We are a local family business that values a positive attitude towards work, along with a desire to learn and grow. Here, you’ll have the opportunity to work with the most kind-hearted people, creating unforgettable experiences and memories. Together, we form a team that supports and inspires each other every day.

Who We Are – Santa Claus Reindeer

Santa Claus Reindeer is a family-owned, heart-led company offering unforgettable reindeer experiences at the very heart of Santa Claus Village in Rovaniemi, Finland and brand new reindeer farm, called Taava. Surrounded by the natural beauty of Lapland and the magic of the Arctic Circle, we create meaningful connections between people, animals, and nature – every single day.

Our work is about much more than just sleigh rides. We are guides, experience creators, and ambassadors of a tradition deeply rooted in culture and northern life. We welcome guests from around the world and invite them to slow down, be present, and experience the pure, quiet wonder that only nature – and reindeer – can offer.

Our Mission

Our mission is to offer guests simple, yet deeply touching experiences and encounters – delivered responsibly and wholeheartedly. We believe in the power of genuine moments that stay with people long after their visit. Whether it’s a reindeer ride through an atmospheric surroundings of Santa Claus Village, a warm interaction with our team, or a deeper understanding of local traditions, we aim to make every encounter real, respectful, and emotionally lasting.

 Our Core Values – The Heart of How We Work

Authenticity, Openness & Respect

We stay true to who we are—grounded, kind, and honest—treating our guests, team, animals, and environment with sincere respect, and building every interaction on trust, transparency, and warm hospitality.

Responsibility & Accountability

We are committed to responsible animal tourism, sustainable practices, creating a sustainable working environment and prioritizing the welfare of our reindeer, the care of the Arctic environment, and our duty to guests and community—always doing what we promise and standing behind our work with integrity.

Safety & Sense of Security

We create a safe and secure experience—both physically and emotionally—where guests can relax and be present, staff feel supported and protected, and calmness, clarity, and professionalism guide everything we do.

Teamwork & Simplicity

At Santa Claus Reindeer, we believe that simple things done with care create the most powerful experiences, and our strength lies in working closely together—helping one another, learning as a team, and creating magic through genuine, clear, and uncomplicated collaboration.

 

 

Working With Us – What to Expect

  • A meaningful workplace where your work creates real impact for guests from around the world.

  • A supportive and professional team that values cooperation and well-being.

  • A chance to work in a unique environment with reindeer, nature, and diverse international visitors.

  • Season-based or long-term employment opportunities with proper onboarding and training.

  • All this—set in a professional working environment located in the heart of Santa Claus Village, surrounded by the magical, atmospheric charm of the Arctic Circle.

 

 

Pinpoints – Important in Our Recruitment Process

A Genuine Belief in Magic and Wonder

At Santa Claus Reindeer, we’re not just hiring employees—we’re welcoming believers. Our work carries the timeless spirit of Santa Claus: kindness, generosity, magic, and joy.

Belief in Santa Claus isn’t just nostalgia—it’s a living tradition that unites people across generations. Every sleigh ride and spark of wonder begins with a team that truly believes in magic, hope, and warmth.

Animal Respect & Comfort

Candidates must be comfortable working around reindeer and understand the ethical framework of animal-based tourism.

At Santa Claus Reindeer, our animals are at the heart of every experience – their well-being is the foundation of everything we do. We treat each reindeer with care, respect, and understanding, honoring their individual needs and the cultural heritage they represent. Our team is trained to prioritize animal comfort and safety at all times, while also guiding guests to interact with kindness and awareness. Through responsible and ethical practices, we ensure that every encounter is both magical and meaningful.

Guest-Oriented Thinking

Empathy, clear communication, and joy in creating magical guest experiences are vital.

At Santa Claus Reindeer, our guests are at the center of everything we do. We strive to create unforgettable, emotionally meaningful moments by anticipating needs and offering genuine, heartfelt service. Guest-oriented thinking means treating each person as an individual, staying flexible, and creating magic from arrival to farewell. It’s not just about service – it’s about connection, care, and lasting memories.

Cultural Sensitivity

We serve a global clientele; candidates should be open-minded and culturally aware.

At Santa Claus Reindeer, we welcome guests from all over the world, and with that comes the responsibility to ensure everyone feels respected, valued, and safe. Cultural sensitivity means approaching differences with empathy, open-mindedness, and a willingness to adapt. We see diversity as an opportunity to connect and grow – both with our guests and within our team. Through small, thoughtful actions, we create an inclusive environment that is warm, respectful, and truly welcoming.

Team Spirit

We value collaborative, supportive attitudes. This is not a solo job – it’s a team effort.

At Santa Claus Reindeer, teamwork is the foundation of everything we do. From reindeer care to guest service, success comes from supporting each other with trust and respect. We believe in open communication, shared effort, and helping hands. Whether you’re new or experienced, what matters most is a team-first mindset and a warm heart – because together, we create the magic.

Reliability

Punctuality, consistency, and a proactive mindset are musts in a dynamic environment.

Reliability is a key part of working at Santa Claus Reindeer. In a fast-paced, ever-changing environment, we count on each other to show up, take responsibility, and maintain high standards every day. Being reliable means doing your part with care, whether it’s preparing a sleigh, helping a guest, or caring for an animal. Small actions make a big difference, and those who are consistent, organized, and solution-oriented are truly valued on our team.

Language & Communication

Finnish and English is a working language; other language skills are highly appreciated.

At Santa Claus Reindeer, clear and kind communication is essential – it shapes every guest interaction. Fluency in English is a must, while additional languages like Italian, French, or German are a big plus. We value team members who listen actively, speak with empathy, and make each guest feel truly seen and understood. Great communication goes beyond words – it’s about creating connection, confidence, and warmth in every moment.

Adaptability

Ability to adjust to weather, guest flow, and seasonal intensity is crucial.

Working at Santa Claus Reindeer means embracing the ever-changing rhythm of seasonal tourism, nature, and guest interactions. Adaptability is key – from handling shifting weather to last-minute changes and lively families seeing snow for the first time. We value team members who stay positive, flexible, and proactive, even under pressure. If you see change as a chance to grow and learn, you’ll thrive with us.

 

 

 What We Look for in You

Key characteristics:

  • A genuine and open attitude

  • A genuine belief in Santa Claus and Mrs. Santa Claus

  • Responsibility and commitment to animal welfare

  • Strong sense of safety and calmness around animals and guests

  • Flexibility and ability to work in a seasonal environment

  • Language skills (English essential, other languages a plus – e.g. Italian, French, German)

  • Previous tourism, guiding, or customer service experience is an advantage

 

 

Our values are deeply rooted in respect for nature and responsibility. Our experience in reindeer herding and tourism offers you a meaningful opportunity to share our values and way of life with people from around the globe.

We are committed to working closely for the benefit of the environment and aim to be leaders in sustainable tourism. If these values resonate with you and you want to be part of a dynamic and close-knit work community, come join our team!

Join us and make your work truly meaningful!

Your Contact Person is:

For any questions about joining our team, please contact Antti Körkkö, our HR Manager. With a warm and approachable nature, Antti ensures every new team member feels welcomed and supported from the very beginning.

rekry@santaclausreindeer.fi

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