FAQ
Where can I meet the reindeer?
Our reindeer experiences take place in and around Santa Claus Village, Rovaniemi. The exact meeting point and arrival time are shown on your chosen experience page and in your booking confirmation.
What should I wear for a reindeer experience?
Dress in warm, comfortable layers with a waterproof outer layer, warm socks, gloves and sturdy shoes. Lapland weather can change quickly, so arrive ready for time outdoors.
Are reindeer experiences suitable for children?
Many of our experiences are family-friendly, but age limits and participation details vary by activity. Please check the individual experience page before booking so you can choose the right adventure for your group.
How are the reindeer cared for?
Our reindeer are at the heart of every experience. We keep groups calm, follow the animals’ pace and give them regular rest, with animal welfare guiding the way we work throughout the year.